Passwordless Login Help
Quick and secure login without passwords
What is Passwordless Login?
Passwordless login allows regular Trail Ambassador members to sign in quickly using a 6-digit code
sent to their phone via SMS or email. No need to remember passwords!
How It Works
-
Enter your username or email
Start by entering your Trail Ambassador username or email address.
-
Receive your code
We'll send a 6-digit code to your phone (SMS) if available, or to your email as a fallback.
-
Enter the code
Enter the 6-digit code within 10 minutes to complete your login.
-
You're in!
Access your dashboard and all features immediately.
Who Can Use Passwordless Login?
Regular Members
All regular Trail Ambassador volunteers and members can use passwordless login for quick and easy access.
Admins & Staff
For security reasons, administrators and staff members
must use password + 2FA (two-factor authentication).
This includes:
- System Administrators
- Staff Members
- Users with elevated privileges
Benefits
-
Faster Login - No need to remember or type complex passwords
-
Secure - Codes are single-use and expire after 10 minutes
-
Convenient - Works with SMS or email, whichever you prefer
-
Reduce Password Resets - Never forget your password again
Troubleshooting
- Check your spam/junk folder if expecting an email
- Wait a few minutes - SMS messages can sometimes be delayed
- Ensure your contact information is up to date in your profile
- Click "Resend Code" to request a new code
- If SMS isn't working, the system will automatically fall back to email
Codes expire after 10 minutes for security. Simply request a new code by clicking "Start Over" or "Resend Code".
This is correct! For security reasons, administrators and staff must use password + 2FA authentication.
Please use the
standard login page.
For security, we limit login code requests to 5 per hour. If you've reached this limit, please wait an hour and try again.
Security Notice
- Login codes are single-use only
- Codes expire after 10 minutes
- Never share your login code with anyone
- If you didn't request a code, you can safely ignore it
- All login attempts are logged for security